Knowledgebase Common Technical Questions

Articles in this category

Forgotten Security answer
OTP Code not working
Common Technical issues and Fixes
My Password is not working
Image or Content Display Issue
Uploads not appearing - where is my song or lyric?
Upload Issue
How to Close Account
How to upload images to dispaly with uploads
How to upload an artist image
How to change email address
How to hide or make uploads private
How to change password
Where do i Upload?
How to upgrade card details?
How to use an alias or artist name instead of family name?
Payment/ Subscription problem
How does Songbay Copyright Protection work?
What is your selection criteria?
My Account says it's closed, but I don't know why
My Upload Counter is incorrect
How to check who a contact message is from?
My Security Code is not working
General Help
How to change main profile Image / Photo
Email Verification Code Issue
My Account says it's Private, how do i change this?
I am seeing a 'Pending' message next to one of my uploads, what does this mean?
Technical Problems - common issues and fixes
Upload Problem
Where do I add my PayPal details?
How long does it take uploads to appear?