Songbay Songbay Support Knowledgebase Common Technical Questions
Account Upgrade issue

Account Upgrade issue

Account Upgrade issue

I have taken out a subscription, but my account has not upgraded and I still cannot upload. If you are experiencing this issue, please log out, wait 5 minutes, then log back in again. Upgrades are usually processed instantaneously, but occasionally there can be a few minutes delay, whilst the payment is being processed.
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Common Technical Questions
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