My Upload Counter is incorrect

My Upload Counter is incorrect

All packages have an initial fixed amount of uploads that can be used as and when you wish. Once this level is reached, we allocate extra upload entitlement on the first day of each subsequent month. 

If you have used all your your initial upload allowance, please wait until the start of the next month, when we will increase your upload allowance.

If you think your allowance has not been increased, or there is some other issue with your upload counter display, please contact us and we can investigate to get you up and running as soon as possible.

Please be aware, that if you decide to hide an upload from public display, it will still show as an upload on your dashboard counter.

If you delete an upload, your counter will decrease accordingly.